||Comments from our former guests
Mr. Tico's objective is and always has been to put together the best vacations for each of its customers. Any trip is as unique for us as for our guests, and therefore we're proud to receive wonderful comments from them during and after their Costa Rica endeavour. This confirms we've delivered yet another perfect trip, and motivates us to keep going strong.
We also publish the critics, which motivate us to provide even a better service and vacations!
Here you'll find a selection of comments we've received by our former guests. If you wish, we'll put you in contact with those who've had trips similar to your vacation desires.
"Vince was outstanding; he was very attentive and responded perfectly to my specific requests offering precisely the types of activities we were hoping for. Our driver, Rafael, was excellent. He drove the scenic route on the last trip to our final hotel destination and stopped at a “special” place just for me, knowing I LOVE iguanas. We saw a lot of lizards, large and small, crawling all over the place and hanging in the trees; it was great ... and so was Rafael.
We saw monkeys, toucans, crocodiles, sloths, snakes, bats, lizards and hummingbirds. The volcano was awesome, the waterfall was amazing, the hot springs were wonderful, the national parks were gorgeous, the kayaking/snorkeling was fun and the river safari float was fantastic. The people were all friendly and so laid back; an extremely positive environment for a vacation. Overall, Mr. Tico was excellent, and the trip was nearly perfect with the ONLY unsatisfactory thing being the switched fishing arrangements. We would highly recommend Mr. Tico to anyone! "
[Note from Mr. Tico: For the fishing letdown, we've offered 2 nights lodging for free for a future trip or to pass on to friends/family]
Patti Jo K. | Virginia, USA | February 2013 |
"One of the best trips I've ever experienced. Don't know how you guys do it but not having to worry about what to do and transportation ready for us everywhere we go was so important for a smooth and fun trip and you guys made that happen.
Our last day returning to the airport, Cali our driver was awesome! He definitely has a unique and great sense of humor and one of the nicest people we've met in Costa Rica. He never tried to rush us and did whatever he could to meet our needs and wishes. Great guy!
Thank you for all the work and time you put into our itinerary and the help you provided throughout the trip. We will definitely refer Mr. Tico to friends and family."
Helen & Johnny | California, USA | January 2013 |
"Mr. Tico did an excellent job from start to finish. Vince is great at answering questions and setting everything up in a timely matter. The itinerary was perfect and exactly what we were looking for. I will definitely be using Mr. Tico again for my next trip to Costa Rica. Thanks for making this trip an amazing and unforgettable experience!"
Jessica A. | New Jersey, USA | January 2013 | Extreme Adrenaline Adventure Package
"Thank you so very much for making this a trip of a lifetime. Throughout our trip, our main driver, Freddy Ortega, was a breath of fresh air. He became our friend, our comfort zone and went above and beyond to show us sights or stop briefly to explain something about CR. Ylang Ylang, Lagarta Lodge and Bosque del Cabo were absolutely perfect overall.
Mr. Tico made this all possible by planning the trip for us and making all the arrangements so we did not have to worry about anything other than enjoying the country and its people. Excellent, excellent service from Mr. Tico. I can't think of one improvement to suggest on our itinerary or the service provided by Mr. Tico and its employees. Vince was accommodating, responsive and very professional. We would recommend Mr. Tico to anyone who is planning a CR vacation and doesn't know where to start, or even if they do. Our trip was so trouble-free, it was unbelievable."
Jennifer B. | Washington, USA | November 2012 | 3 Week Trip
"We had a spectacular trip, while visiting your beautiful country! The customized biking/caving trip that you organized was perfect. Mau and his crew were terrific. They provided all necessary gear, as well as snacks and beverages. We were able to experience a great variety of the local culture...from a quick trip through a small village, to interacting with a Palm Oil harvesting crew with oxen and carts, to the joy of observing a "pick-up"soccer game in the later afternoon.
Again, thank you, very much, for organiazing this trip. And many thanks to Mau for his professionalism and friendship. Pura Vida! Respectfully, Dennis."
Dennis D. | Florida, USA | August 2012 | Family of 4
"Our trip was PERFECT! We are most grateful to you for all your careful planning and for the high quality trip that you put together. Every activity was the best it could have been. I especially want to tell you about Zander who was our guide for the volcano hike, the float trip, and the Don Juan farm. He was incredibly interesting, but more than that, he was excellent with our kids and obviously highly committed to doing a quality job.
We would like to return to Costa Rica and visit the Caribbean side next time so we will be in touch. In the meantime, thank you again for everything you did for us and for making such a great trip possible."
Ashley and Scott R. | North Carolina, USA | August 2012 | Family of 5
"Overall, we were VERY pleased with Mr. Tico, Vince and Matias. You all made our experience in Costa Rica incredible and we will recommend you to all of our friends considering visiting your beautiful country.
The Irazu Tour- Was excellent, great views, and fun tour, guide Carla was fantastic.
Arenal Volcano Walk- Fun and educational and Zander was quite entertaining. Tabacon hot springs was AWESOME!
Safari Float- Was the most educational and enjoyable trip of the group because we saw lots of wildlife and had a great guide, Daiber.
ATV Tour- This was the only disappointment. Riding the ATVs was fun and we saw a beautiful waterfall, but guide Hugo chose to introduce us to his Tucan (which was really wonderful) instead of taking us to the second waterfall.
Canopy Zip Lines- Was fabulous!! Despite a torrential downpour, the experience was amazing, and all guides were quite skilled, helpful, and professional.
Catamaran Tour- Was really fun, beautiful, and entertaining and guides were helpful and fun.
Horseback riding- Guides Donna and Graidin were extremely personable, knowledgeable, and helpful and the horses were beautiful and fun, very nice tour.
It was a fabulous trip, Thank you!"
Paul & Patti B. | Colorado, USA | July 2012 | 2 Couples
"Matias and I worked very well together; he was adaptive, precise with our goals, and consistently helpful. Our itinerary was terrific- we were very satisfied. The transportation throughout the trip was great! Thank you for your help!"
Matthew L. | Washington DC, USA | July 2012
"A great and very professional team; organized, good communications, and prompt response. You made our trip very pleasant, relaxed, and unforgettable in our life. Loved the itinerary which made us enjoy all activities within our schedule. Great planners! We got a very nice Volcano view room, and the resort was fabulous and great food!
You are a wonderful agency to work with; I will refer you to all my friends."
Olivia C. | Texas, USA | June 2012 | Group of 14
"Vince & Matias were very helpful, professional in helping us forming our itinerary. The itinerary was exactly what we wanted to do. All the three places we stayed at: Los Lagos in La Fortuna, Diria in Tamarindo and Best Western in San Jose were great, staffs were friendly, food were good, in all everything was wonderful. The guides were friendly. They were on time everyday to take us to our activities. We had a great time and the weather cooperated with us as well so the trip turned out to be great!! The drivers were always on time, courteous and friendly. The bus was very big and we had extra room to move around or even lie down to sleep for the long drive.
We appreciate Mr. Tico for making our memorable Costa Rica trip. Our group of 14 had a wonderful time, and look forward for the future to repeat this experience again. Thank you very much!! "
Anna T. | Texas, USA | June 2012 | 3 families
"Matias, I want to tell you how much we enjoyed our Costa Rica trip. It was absolutely beautiful. You did a fantastic job with our arrangements, tours, and lodging. The tours were terrific and helped us see the flora and fauna. We saw some very special animals and plants. We have highly recommended you to others we met on the trip, and will recommend you to friends in the future. We are already talking about returning to Costa Rica for another adventure. We will keep you in mind for our next trip. Thank you very much for the beautiful vacation."
Daniel E. | Virginia , USA | April 2012
"Cliff and I wanted to thank you guys for setting everything up for us. We had a wonderful time in Costa Rica. We were very pleased with our hotels, the activities were awesome (especially the zip lining). Not one driver was late, all of them came on time on the dot. We would definitely recommend MrTico to anyone going to Costa Rica."
Mike S. | California , USA | April 2012
"The trip to Costa Rica was incredible! Mr. Tico did an awesome job working with us to design an unique package to meet all our needs. Very knowledgeable, responsive and willing to create custom and affordable travel package. Would highly recommend using them for your next trip to Costa Rica!
Lomas del Volcan was incredible with superb rooms and very nice staff. The Jardin hotel was very nice with a great location tucked away in the woods. The bathrooms a bit too small but overall we really enjoyed it. Ziplining was incredible, canyoneering wasn't too exciting, but fun. The Tortuga island tour was again fun with delicious lunch. The snorkeling could have been better. Transportation during the trip was excellent. Always on time and the professional and personable drivers were always willing to make a stop for us (lunch, grocery store, bathroom, etc.). Vans were clean and well kept."
Lisa W. | North Carolina , USA | April 2012 | 3 families | 10 people total
"The Springs [Arenal Volcano Region] was one of most memorable places I have ever stayed. Capitan Suizo [Tamarindo Beach] was also excellent and very relaxing. Sky Trek was awesome. The hike was good but more strenuous than we expected. Hike guide was excellent and Trek guides were very professional. ATV tour was good - guide was excellent. Catamaran was good. Snorkelling was not that great but the sail was awesome. Our MrTico experience was excellent and the vacation schedule was well designed. Everything went very smoothly. "
John W. | Pennsylvania , USA | February 2012
"Room was a bit small for 3 guys at Fortuna Inn. Other hotels exceeded expectations. Canyoning in arenal was so so, all other activities exceeded expectations. [Note from Mr.Tico: this was a last minute booking and our great canyoning tour was fully booked for this date]. Your staff was awesome and the entire experience was solid, we would use mrtico again. "
Reid Y. | California, USA | February 2012
"There were just a few small things (the snorkeling crew needed to instruct us better and El Establo Hotel did not explain the grounds to us), but overall we had a fabulous vacation!!! The Peacelodge was the best and zip lines, hanging bridges, kayaking and horseback riding were all excellent. Thanks again for all your work and planning. We will definitely visit your beautiful country again.. We loved it "
Carol A. | Colorado, USA | January 2012
"Matías, we just wanted to thank you once again for an amazing trip we experienced because of your thoughtful planning and attention to detail. We loved having the transportation from one place to another. It allowed for us to relax and enjoy the beautiful scenery. All of our drivers were punctual, courteous and knowledgeable about their country's animals, birds, landscapes, and crops. Wilson became a familiar face to us during our stay. We thoroughly enjoyed all of the activities in our itinerary. Our guides were knowledgeable and courteous. Cynthia Jimenez (Casa Corcovado) was exceptional! "
Barbara S. | Missouri, USA | June 2011
"I was very impressed other than a few glitches. All transportation was great. The only problem was the flight into Punta Islita was canceled and the drive was terrible. We drove through a washed out road where the current was pushing the vehicle. All activities were perfect and the hotels were amazing. "
Nicole L. | Virginia, USA | July 2011
"We absolutely loved dealing with Mr. Tico, the entire process, beginning to end was a pleasure!! All 4 places we stayed were absolutely perfect and we thouroughly enjoyed all of the booked excursions!! The rental car company was easy to work with. The only thing I could say here is we were not prepared to have a $1200 hold on our credit card....but it all worked out. It was a really nice touch to have Matias meet us at our check in at the beginning of the vacation, made us feel taken care of. EXCELLENT! "
Theresa R. | New Hampshire, USA | April 2011
"Vince, I am sorry this has taken so long, but I just can't let it go by, even after this time, to tell you what a wonderful time my wife and I had on our trip to Costa Rica. Not a small part of the success of our trip is due to your efforts. I have been so appreciative of you listening to what we wanted and then adding your valuable inputs and ideas to make such a great trip. All the people, especially the drivers, that we came into contact with were fun and informative adding much to our enjoyment. What was the best? Oh my. The zipping was fantastic, hanging bridges was fun learning, hot spings was perfect for the two of us, and the Nayara hotel and their staff wow, we really enjoyed our time at the hotel spa. The people of Costa Rica also had a significant role in our enjoyment. What a great 15th wedding anniversary for us. I just have to say that the whole trip you set up will just have to be the favorite trip. Thank you very much Vince. When we return I will be in contact with you."
Tad and TJ C. | Texas, USA | January 2011
"We had a good time -- great sights, fun adventures, met wonderful people and saw beautiful vistas. We will recommend your services to anyone who mentions considering visiting Costa Rica. However, this was very likely the last foreign trip my husband will take with me. It is becoming very difficult for him. He prefers the comforts of home more than the excitement of travel. So I am very happy that this trip was with your company in Costa Rica. Everything worked out quite well despite some of his disabilities. Nearly every guide spoke very good English and were all very prompt, courteous and knowledgeable. So were the drivers. We will be happy to send any good photos once we look at them."
Marjorie N. | Massachusetts, USA | February 2011
"I was very pleased with my experience!! Vince was very helpful, our guides were friendly and fun. We went horseback riding with Hymie. He was very good!! Even when I had a panic attack and had to get off my horse. The snorkel guides were the best!! They brought up puffer fish and star fish for us to see. Overall a great experience and I will use Mr. Tico again!!"
Debbie P. | Illinois, USA | February 2011
"All of the people who transported us, and who helped us in the scheduled activities at the resort were great. All cheerful, engaging, and exemplary of Pura Vida. All private drivers were friendly and efficient. The one from the Liberia Hitlon to Potrero (I think his name was Paul) was hilarious! Really great.
I hope we get to return to see more of Costa Rica, and we will happily use Mr. Tico again."
Steve W. | Texas, USA | January 2011
"The itinerary description and presentation was exactly as was experienced on the actual tour (except for the rainy weather). The guides on the zip line ride were very professional and thank god knew what they were doing. I would say that the whole Mr. Tico experience from start to finish would get a very good to excellent rating. The staff was prompt and courteous in setting up the arrangements for the tours I wanted. The price was excellent as compared to other vendors. I have no complaints. I'd use this travel service again in the future."
Janeve H. | Nevada, USA | December 2010
" Thank you so much for the planning of this wonderful trip. Everyone had a great time. I would like a blog for your company [www.mistertico.com | note from MrTico]. Si Como No was a lovely property with extremely nice staff. However, a handicapped person should not stay there- too many stairs. The Kioro is a beautiful property with great staff but poor food service. Transportation was very good with excellent and very timely drivers. Tours were fun and the kids loved it all. Matias was very responsive and truthful. MrTico's service and care were great. We would use Matias and MrTico again. Happy Holidays."
Dena S. & children & grandchildren | Colorado, USA | December 2010
"The hosts at hotel Vista Pacifico were very friendly and accomodating, Costa Verde was a very nice hotel and its restaurant was great. The tours were professional and enjoyable and all drivers were courteous and on time. Especially the first driver to Jaco and showed us many interesting sites. Our Mr. Tico experience and vacation was perfect, very professional and reliable. You can use my email for referrals."
Lewis D. | Iowa, USA | July 2010
"We are back home (sadly) and wanted to let you know it was our best family trip ever. You really picked wonderful trips and hotels. Thank you. I will recommend you to my friends."
Linda D. & kids | NY, USA | March 2010
"The support of the staff was very cordial and informative. Especially, when our arrival flight was delayed which caused us to miss our connecting flight to San Jose. Arrangements were made to transport us to our hotel in the early morning hours.
The hotels that were chosen were excellent and the daily excursions, with knowledgeable, extremely friendly and helpful guides, were fun and exciting. All drivers were excellent and again very knowledgeable and informative on the different areas of the country that we passed through. Our experience with the service and assistance of the Mr. Tico staff was excellent. I would have no problem recommending Mr. Tico to any friend who would be interested in travelling to Costa Rica."
Joe & Debra C. | Connecticut, USA | January 2010
"I'm really glad we went with MrTico; they were brilliant. Not only did they put together the package we requested, but they did so within the framework of our budget. They have excellent contacts with hotels, tour operators, and guides. We were very pleased with our vacation, and really feel that MrTico did a wonderful job in providing the Costa Rica trip we always wanted. Thanks Vince and Matías!"
Christina T. | Colorado, USA | December 2009
"Your office team is very helpful, knowledgable and fast responding. Our vacation and overall experience with MrTico was great and therefore we higly recommend MrTico to anyone planning to visit Costa Rica!"
Somkiat P. | Oregan, USA | December 2009
"...the guides were very knowledgable and the tour provided our family opportunities to see different parts of Costa
Rica and the culture. We enjoyed the entire trip..."
Norma B. | Texas, USA | July 2009 (family of five)
"I had a great time in Costa Rica, thanks in great part to Mr. Tico. Their services exceeded expectations, their
guidance and advice was very helpful, and the activities they planned were excellent. Since I had such a great
time, and the country is so beautiful, I will definitely go back to Costa Rica and would use Mr. Tico again to
plan my itinerary. I would also recommend them to anyone visiting the country. Gracias Mr. Tico!!"
Ricardo M.D. | Florida, USA | July 2008
"...overall the trip was very pleasant, we had a really great time. I wish there was more cultural and historical artifacts, buildings, churches, etc. in Costa Rica, however, the real draw of the country is the natural scenery which is amazing. Matias was a great guide and showed us things that we would have never seen on a group tour or by ourselves..."
Seth Z. J. | Florida, USA | March 2009
"The kids wish we had done more white water rafting, but overall our itinerary suited our family needs. The hotels were exceptional, the transfers just great and the guides all very knowledgable and friendly. It was the perfect Spring Break. Thank you all!"
Monica H.G. | California | April 2009
Read the trip reports from our former guests on Tripadvisor:
Seth J from Florida, USA
Ethen D. from Florida, USA
Andrew P. from Virginia, USA
Contact us if you are ready to take your first step towards your Costa Rica endeavour!